Last updated: September 30, 2026
This Privacy Policy explains how Cusmine collects, uses, and protects your information when you visit www.cusmine.com or place an order with us.
Information We Collect
- Order and contact information: your name, email address, shipping address, phone number if provided, and order details.
- Pet photos: the photos you upload or send us so we can make your custom item.
- Messages: anything you send us through our Contact page.
- Browsing information: information collected through cookies and similar technologies, such as pages viewed, device type, and browser.
Payments
Payments are handled by our payment service providers. We do not store your full card number on our website.
How We Use Your Information
- To process, make, and deliver your order
- To create your custom item from the photos you provide
- To respond to your questions and provide customer support
- To understand how our website is used and to improve it
- To send you marketing emails, only if you have agreed to receive them
Your Pet Photos
We use the pet photos you provide only to make your order. We will not use them in our marketing without your permission.
Cookies and Analytics
We use cookies and similar technologies to keep the store working (for example, your cart), to remember your preferences, and to understand how visitors use our website. You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
Sharing Your Information
We share your information only as needed to run our store, such as with service providers that help us process payments, deliver orders, or operate our website, and when required by law.
Marketing Emails
If you agree to receive marketing emails, you can opt out at any time by following the unsubscribe instructions in our emails or by contacting us.
Your Rights
You may ask to access, correct, or delete the personal information we hold about you. To make a request, please contact us through our Contact page.
If you are a California resident, you may request access to or deletion of your personal information.
Data Retention
We keep your information only as long as needed to fulfill your order, provide support, and meet our legal and accounting obligations.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated.
Contact Us
If you have any question about this policy or your information, please contact us through our Contact page.